About X3000
- Why did you rebrand?
- What happens to my account?
- Can I create a new account?
- Can I receive a welcome offer?
- How does the loyalty program work?
- Will there be any changes to the customer support services or availability?
Gaming Account
- Profile
- Problem with email verification
- Playing abroad
- I have forgotten my password
- How I can close my gaming account?
- My gaming account is locked/not accessible
Payments
- What deposit methods do you offer?
- How can I make a deposit using Revolut?
- I have not received my deposit to the gaming account
- Can I make a direct money transfer from my internet bank?
- Can I see how close I am to my deposit limit?
- How can I make a withdrawal?
Responsible Gaming
- Stake limit reached — what does it mean?
- What is a deposit limit?
- Can I cancel a category freeze?
- Can I remove or increase my limits?
- I want to take a break from gaming
- Where can I change my limits?
Betting
- Bet types
- Where can I find my bets or coupon ID?
- Can I request odds?
- Why hasn't my bet been settled?
- Is Extra Time counted for my bet?
- Bet Builder
Slots
- The game is not working
- I didn't receive a win, or the round got stuck
- What is Return To Player (RTP)?
- I cannot launch a specific game
- Where can I find the game rules for a specific slot game?
- Why do I never win?
Bonuses
- How do risk-free spins work?
- I can’t activate the bonus
- Can i get a birthday bonus?
- How can I get a welcome offer?
- Where can I find the current offers and campaigns?
- How does the bonus queue work?